Effective Date: January 15, 2026
Welcome to Ralvion. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel booking assistance services.
We collect information that you provide directly to us, including:
We use the information we collect to:
We do not sell your personal information. We may share your information with:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. Contact us at support@ralvionbooking.com to exercise these rights.
If you have questions about this Privacy Policy, please contact us at support@ralvionbooking.com or +1 (302) 439-7549.
Effective Date: January 15, 2026
By accessing and using Ralvion's travel booking assistance services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Ralvion provides non-ticketing travel booking assistance services, including:
Important: Ralvion does not issue tickets directly. We assist you in making bookings through third-party providers.
You agree to:
All bookings are subject to availability and confirmation by third-party providers. Prices are subject to change until booking is confirmed. Payment terms vary by service provider and will be communicated clearly before confirmation.
Ralvion acts as an intermediary and consultant. We are not liable for:
We reserve the right to modify or discontinue our services at any time. We will provide reasonable notice of significant changes.
These Terms of Service are governed by the laws of the Commonwealth of Kentucky and applicable federal laws of the United States. Any disputes shall be resolved in the courts of Henderson County, Kentucky.
For questions about these Terms of Service, contact us at:
Email: support@ralvionbooking.com
Phone: +1 (302) 439-7549
Address: 327 2nd St, Henderson, KY 42420
Effective Date: January 15, 2026
This Refund Policy outlines the terms and conditions for refunds related to Ralvion's travel booking assistance services. Please note that refund policies for actual travel bookings (flights, hotels, car rentals) are determined by the respective service providers.
Consultation Fees: Our consultation and booking assistance fees are refundable under the following conditions:
Refunds for flights, hotels, accommodations, and car rentals are subject to the cancellation and refund policies of the respective providers:
We will clearly communicate all applicable cancellation and refund terms before you confirm any booking.
To request a refund:
Refunds will not be provided for:
In cases of extraordinary circumstances (natural disasters, pandemics, political unrest), we will work with you and service providers to find the best possible solution, which may include rebooking, credits, or refunds where available.
If you are unsatisfied with a refund decision, please contact our customer service team. We are committed to resolving all disputes fairly and promptly.
For refund requests or questions about this policy, contact us at:
Email: support@ralvionbooking.com
Phone: +1 (302) 439-7549
Address: 327 2nd St, Henderson, KY 42420
